How we treat your personal information?
When buying from an online store, ours or someone else’s, you will provide information about yourself, including but not limited to: where you live, your email address and express who you are. Some of our customers wonder what we do with the information, and here we describe a bit more formally how we use the information. The foundation of all we do is to treat our customers as we ourselves want to be treated and it also applies to your information. By doing this we can recommend what candle(s) is best based on your preference.
What information do we collect?
We collect as little information as possible. We need to know where you live in order to send the goods to your home or work.
When you pay by card it requires that you provide your credit card number. It goes through a secure server and PayPal handles credit card payments through us.
We also have to know what products you order, and we need your e-mail address to contact you with notification of delivery, changed information and so on.
How do we use this information?
We use this information to fulfill your order. We use your email address to send you information. If you do not want information from us via informational messages, you can easily cancel further communication from us, using the link in the email, and you will not be contact by us again.
Information for other parties
We never share your information with anyone else. Exceptions are made if, for any reason, we are compelled to by law.
Remove your information from our database
The only information we maintain is your email address. The remaining information will be saved only as a basis for the financial transaction.
If you do not want information from us via informational messages, you can easily cancel further communication from us, using the link in the email, and you will not be contact by us again.